FAQs
At Ravencrest Creations, we specialize in handcrafted leather goods and intricate laser-cut wood products, ensuring quality and attention to detail in every item.
Absolutely! We offer customization options for many of our leather and wood products. Simply reach out to us with your ideas, and we'll work with you to create something unique.
Typically, orders are processed within 5-7 business days, depending on product availability and customization. Shipping times may vary based on your location.
We participate as a vendor at renaissance fairs at various times of the year, this could delay your order as we may not have the materials to manufacture it at the event. If this is the case we will let you know and offer a refund if you do not want to wait the extra time.
Yes, we strive for customer satisfaction. If you are not completely satisfied with your purchase, you may return or exchange it within 30 days as long as it is in its original condition.
Click the button below to see our Refunds and Returns Policy